Month: November 2023

Getting Tougher on Product Safety

For most of its history, the Consumer Product Safety Commission has not been the most aggressive federal regulator. Created in 1972, the agency has depended primarily on voluntary recalls of dangerous products by manufacturers. Its budget is below $200 million and its staff numbers around 500, both tiny by DC standards.

While the CPSC has the ability to use monetary penalties when companies fail to disclose hazards, it is relatively restrained in its use of that power. As shown in Violation Tracker, the agency has imposed a total of $397 million in fines against companies since 2000. More than half of that total has come since the Biden Administration took office. By comparison, the Consumer Financial Protection Bureau, which started operating in 2011, has racked up more than $17 billion in fines and settlements.

For all these reasons, it is significant that the CPSC and the Justice Department recently announced that a federal jury in Los Angeles had returned a guilty verdict in the first-ever criminal prosecution brought against corporate executives under the Consumer Product Safety Act.

The defendants in the case were the chief administrative officer and the chief executive officer of Gree USA, Inc., a subsidiary of the Chinese-owned Hong Kong Gree Electric Appliances Sales Co., Ltd. The two men were charged with deliberately withholding information about defective dehumidifiers that could catch fire and selling these units with false certification marks that the products met applicable safety standards. They were convicted of conspiracy to defraud the CPSC and failure to meet reporting requirements, though they were acquitted of wire fraud.

Gree itself has also been targeted by the CPSC. The company has paid more in fines to the CPSC than any other company over the past two decades. That includes a $91 million penalty that was by far the largest single fine brought by the agency during this period. It was also the first criminal enforcement action under the Consumer Product Safety Act.

The impact of that was softened by the decision of the Justice Department to offer Gree a leniency deal in the form of a deferred prosecution agreement by which the company was able to avoid pleading guilty to the charges.

On the other hand, DOJ and CPSC took the bold step of going after the two Gree officials individually. It took four years from the time the two men were indicted, but their conviction sends a powerful message to executives that they can be held personally responsible for brazen disregard of product risks. The Gree executives are scheduled to be sentenced next March and could receive up to five years in prison.

The debate over how to deal with corporate crime is often framed as a choice between penalizing the company and prosecuting executives. The Gree case shows the value of using both approaches at the same time. That makes it more likely the message will get through to everyone in a rogue company that it has to change its practices in a fundamental way.

The CFPB Fights On

The Washington Post recently published a long examination of the obstacles facing the Consumer Financial Protection Bureau in its effort to rein in payday lenders which prey on low-income families. The leading companies in the industry have managed to block various investigations of their practices.

The agency’s difficulties mainly stem from a lawsuit brought by financial industry groups challenging the way in which the CFPB is funded. It is based on disingenuous arguments about the separation of power between the executive branch and Congress. The case made its way to the U.S. Supreme Court, which heard oral arguments last month but has not yet issued a ruling.

The good news is that the CFPB, which is no stranger to opposition from powerful corporate and Congressional foes, is not backing down. While the payday lending cases may be stalled, the agency is aggressively targeting other bad actors.

Last month, the CFPB fined the credit reporting giant TransUnion $23 million for violating the Fair Credit Reporting Act by failing to ensure the accuracy of the information it supplies to landlords for screening of tenant applications. Last week, the agency fined Citibank over $25 million for intentionally discriminating against Armenian Americans in reviewing credit card applications and then lying to those applicants about the reason for the denial.

In its latest action, the CFPB goes after the online lender Enova International Inc. for what the agency calls “widespread illegal conduct including withdrawing funds from customers’ bank accounts without their permission, making deceptive statements about loans, and cancelling loan extensions.”

This is not the first time the CFPB has targeted Enova. In 2019 it fined the company $3.2 million for many of the same practices. That penalty apparently did not get Enova to change its ways. The CFPB found that more than 100,000 customers have been subjected to abuses during the past four years.

To its credit, the CFPB is not just issuing another cease-and-desist order and imposing a larger fine ($15 million) this time around. It is also restricting some of Enova’s business and putting a crimp in the wallets of the company’s top managers.

Specifically, the CFPB is banning Enova for a period of seven years from offering or providing closed-end consumer loans that must be substantially repaid within 45 days. It is also requiring the company to reform its executive pay practices so that compensation is determined in part by compliance with federal consumer financial law.

This approach of restricting a rogue corporation’s business is potentially more effective than simply upping the fine. The same goes for making top executives personally feel some financial pain as a result of their failure to end the misconduct.

In its dozen years of existence, the CFPB has an impressive track record of policing misconduct in the financial services sector. As shown in Violation Tracker, it has imposed more than $17 billion in penalties against miscreants large and small. Let’s hope it is able to go on performing this essential mission.

Banking on Stereotypes

There are about half a million people in the United States with Armenian surnames. Managers at Citigroup apparently decided that all of them are criminals and went to great lengths to deny them credit cards.

That accusation is the basis of a $25 million penalty just imposed on Citi by the Consumer Financial Protection Bureau. The agency alleges that supervisors at the bank ordered employees to discriminate against credit applicants deemed to be of Armenian origin based on the spelling of their family name—especially those living in and around Glendale, California, home to the country’s largest concentration of Armenian-Americans. To hide the blacklisting, applicants were given bogus reasons when their applications were denied.

Individual Armenian-Americans have been involved in organized crime. Earlier this year, a reputed Armenian mafia figure in the Los Angeles area was sentenced to 40 years in prison in connection with a scheme to fraudulently claim more than $1 billion in refundable renewable fuel tax credits.

Yet the existence of mobsters who belong to a particular ethnic group is hardly a justifiable basis for discriminating against everyone who shares that national origin. Citi’s alleged practices constituted a textbook violation of the Equal Credit Opportunity Act.

The CFPB enforcement action is a reminder that not all corporate discriminatory practices involve hiring, pay levels, promotion and other conditions of employment. Companies can also discriminate against customers based on race, gender, national origin, etc. In Violation Tracker we document more than 500 such cases dating back to 2000.

Many of these involve financial institutions accused of unfair treatment of African-American and Latino borrowers. Some of these are holdovers of the longstanding practice of redlining, in which credit is denied to those living in communities with demographic characteristics banks regard as undesirable. Earlier this year, Park National Bank paid $9 million to settle Justice Department allegations it redlined parts of Columbus, Ohio.

There have also been some cases involving other minorities. In 2016 Toyota Motor Credit was fined $21.9 million by CFPB for charging higher interest rates to Asian and Pacific Islander borrowers (as well as African-Americans) on automobile loans.

The cases I found that were closest to Citi matter were actions involving discrimination against Arab-Americans in the wake of 9/11. The most relevant was a 2006 settlement reached by the Massachusetts Attorney General and Bank of America to resolve allegations that Fleet Bank, which BofA acquired in 2004, had improperly closed the accounts of customers with Arabic names, supposedly to guard against the channeling of funds to terrorist groups.

It is ironic to see the likes BofA and Citi portraying themselves as so concerned about potential bad actors that they stereotype entire ethnic groups. If any group deserves to be so stereotyped it is the big banks themselves.

BofA is by far the most penalized company in the United States, with over $87 billion in cumulative fines and settlements since 2000. Citi ranks sixth with nearly $27 billion in penalties. They need to clean up their own houses rather than making assumptions about the behavior of others.

The Missing Crackdown

Joe Biden came to office vowing to get tough on corporate abuses, reversing the soft-on-white-collar-crime approach of his predecessor. Biden went on making those promises, and they were echoed by Attorney General Garland and other Justice Department officials.

That crackdown, however, has not materialized. A new report from Public Citizen shows that the Justice Department concluded only 110 corporate criminal prosecutions in 2022—lower than in any year of the Trump Administration. In fact, it was the smallest number since 1994.

In addition to the decline in overall cases, Public Citizen points out a drop in the number of those cases in which the defendant company received a leniency deal. These are arrangements known as non-prosecution and deferred prosecution agreements in which a firm can avoid a guilty plea by paying a penalty and promising to change its behavior.

Those pledges are frequently broken, and the companies are charged again. Instead of throwing the book at these recidivists, DOJ often offers them a new leniency agreement, making the whole process a farce.

As Public Citizen notes, a decline in leniency agreements would be a good thing if it went along with an increase in the overall volume of prosecutions. Instead of replacing leniency agreements with conventional cases, the DOJ statistics suggest that the agency is simply choosing not to prosecute at all in many instances.

Public Citizen says DOJ may be making greater use of a process called declination, which is essentially a form of super-leniency in which no charges are brought. Some of these deals are made public, but the best corporate defense lawyers can negotiate declinations that are kept secret.

The analysis done by Public Citizen focuses on criminal cases. I decided to check comparable civil cases brought by the Securities and Exchange Commission. According to data collected in Violation Tracker, the SEC collected $1.4 billion in penalties from companies in 2021. This was down from the totals in the final two years of the Trump Administration. In 2022 the SEC’s total jumped to $4.4 billion, thanks in large part to a single case involving a $1 billion settlement with the German insurance company Allianz.

This year the SEC total through mid-October is $1.5 billion. Unless the agency announces some very large cases in the next nine weeks, its 2023 total will also fall behind the final Trump years.

While case and penalty totals do not tell the whole story, what we see in both the criminal and civil areas is something less than a major assault on corporate misconduct. There have been some laudable steps taken by other agencies such as the Federal Trade Commission and the Consumer Financial Protection Bureau, but both of those regulators have faced legal challenges to their enforcement powers. At the same time, the whole system of business regulation is threatened by Republican defunding efforts.

Overall, the Biden Administration has yet to show that it can overcome these obstacles and make good on the promises of a crackdown on rogue corporations.