The ICE-ification of Financial Regulation

For more than half a century following the passage of the Bank Secrecy Act of 1970, financial institutions have been required to monitor certain customer transactions to thwart money laundering. The USA PATRIOT Act, passed in response to the 9/11 attacks, created additional rules designed to thwart terrorist financing.

Now the Trump Administration is starting to enlist banks in a more questionable form of information gathering involving the immigration status of their customers. For months, there have been reports that the administration is planning to require banks to determine whether customers are U.S. citizens.

That has not yet happened, but a recent executive order from the White House takes a step in that direction by advising banks to “be attentive to the credit risks posed by the extension of mortgage and auto loans, credit cards, and other consumer credit to the inadmissible and removable alien population.”  The order calls on the Treasury Department and financial regulators such as the Fed and the FDIC to develop changes to the Bank Secrecy Act to address this supposed risk.

This sounds like a prelude to more explicit rules that would bar banks from doing business with undocumented immigrants.

It was surprising to see a reference in the executive order to the Consumer Financial Protection Bureau, an agency that the administration appeared to have demolished as part of the DOGE onslaught last year. The CFPB was urged to tell banks that they should consider immigration status in assessing a borrower’s ability to repay a loan.

Now the agency, headed by OMB Director Russell Vought, has sprung back to life with guidance that does exactly that. The Washington Post reports that the CFPB is also beginning to investigate smaller, non-profit lenders, which tend to operate in communities with higher percentages of immigrant residents.

All this is part of an expanding effort by the Trump Administration to make life more difficult for immigrants by restricting their access to financial services, among other things. By raising the misery level, Trump hopes that more of the undocumented will self-deport.

It is ironic that the administration is pushing more people out of the banking system at the same time it is dialing up its campaign against debanking, the baseless claim that financial institutions have been denying services based on ideological or religious considerations. It has just come to light that Jeanine Pirro, the U.S. Attorney in DC, has sent subpoenas to the likes of JPMorgan Chase and Bank of America to look for evidence of the purported practice.

This effort, which stems from Trump’s ongoing resentment at banks that dissociated themselves from him and his family businesses in the immediate wake of the January 6 insurrection, will probably go nowhere.

The administration’s own debanking efforts against immigrants are a more serious problem. These moves will increase the financial insecurity of families headed by non-citizens, pushing them out of more stable jobs into precarious employment.

This, in turn, will have consequences for the population at large. When people turn to off-the-books work, they stop contributing payroll taxes that support the Social Security and Medicare programs. Social Security’s trustees have just issued a new report that lists the shrinking of the immigrant population as one of the factors weakening the financial condition of the system.

At the same time, the weaponization of agencies such as the CFPB against immigrants will serve to undermine the legitimacy of financial regulation. The Bureau, which used to play a vital role in identifying and punishing predatory lending, has abandoned that mission and is now, in effect, being turned into an arm of the much-reviled ICE. The scammers could not be happier.

Reputation Be Damned

Federal bank regulators are normally concerned with getting financial institutions to reduce their risk level, but the Trump Administration has a different idea. The major agencies—the Federal Reserve, Federal Deposit Insurance Corporation, and the Office of the Comptroller of the Currency—jointly announced they have revised key guidance documents to remove references to what is known as reputation risk.

This is the latest in a series of moves by the bank examiners to discourage banks from taking steps to limit potential harm to their business stemming from an association with controversial activities. More specifically, it is part of an effort pushed by Trump to ban what he and his supporters in Congress claim is a widespread practice of debanking.

The controversy stems in large part from reported steps taken by several major banks to dissociate themselves from Trump and his family businesses in the immediate wake of the January 6 insurrection. At that time, outrage about the siege of the Capitol was high, and the Trump name was toxic. It thus made sense that banks, along with other institutions, would want to sever their ties.

Trump is obsessed with rewriting the history of January 6, and part of that is to delegitimize actions such as those taken by the banks. It has now become part of MAGA doctrine that banks acted out of unjustified political discrimination.

This claim has been broadened beyond Trump to include supposed prejudice against other individuals and companies for ideological reasons. Based on this dubious premise, the bank regulators have been moving to obliterate the idea that financial institutions should be judged on potential risks to their reputation.

Reputation risk is far from a contrived issue. All of the major commercial and investment banks have severely compromised reputations. Some of this stems from their own misconduct, but numerous institutions have compounded the problem by doing business with disreputable parties.

For example, in 2014 JPMorgan Chase paid $1.7 billion to the Justice Department to settle criminal and civil charges stemming from its business dealings with fraudster Bernard Madoff. In 2020 the New York State Department of Financial Services fined Deutsche Bank $150 million for failing to properly monitor account activity conducted on behalf of sexual predator Jeffrey Epstein.

There are many more instances of banks being penalized in connection with suspicious activities by customers that were likely signs of money laundering. For instance, in 2024 TD Bank pleaded guilty to criminal charges of anti-money-laundering deficiencies and paid a penalty of $1.9 billion to the DOJ.

Major banks have also been penalized for doing business with parties that may be violating economic sanctions. In 2023 Wells Fargo paid $30 million to settle allegations by the Office of Foreign Assets Control that it provided a foreign bank located in Europe with software that the bank then used to process trade finance transactions with U.S.-sanctioned jurisdictions and persons.

In short, there are numerous ways in which financial institutions can damage their reputation by doing business with disreputable parties. At a time when banks should be more careful about the parties with whom they do business, the Trump regulatory agencies are pushing them in the opposite direction.

By removing reputation risk as one of the factors used in evaluating bank performance, the administration is making it more likely banks will abandon prudence in the pursuit of higher profits. As financial history shows, at some point this will not end well.

Debunking Debanking

There are plenty of reasons to be critical of the big banks. They hit customers with illegitimate fees. They misuse personal information. They pay meager interest on savings accounts. They do too little to help struggling mortgage holders. Some such as Wells Fargo have a history of creating bogus accounts to generate revenue. Many have been accused of manipulating foreign exchange markets, enabling tax evasion by the wealthy, and helping bring the U.S. economy to the brink of collapse in the late 2000s.

In Violation Tracker, Bank of America has by far the largest cumulative penalty total: $87 billion. JPMorgan Chase is second with $40 billion; Wells Fargo and Citigroup are also among the ten most penalized corporations.

Apparently oblivious to all this, Donald Trump recently launched a tirade against the banks that focused on a bizarre accusation: that they refuse to do business with people with right-wing political views, especially Trump himself.

In an interview with CNBC, Trump claimed that JPMorgan Chase and Bank of America had refused to accept deposits from his company after his first term as president. “The Banks discriminated against me very badly,” he moaned.

Trump’s account may very well have been fictional. If not, it conveniently ignores the idea that the banks may have shunned him because he was a bad credit risk, and for a period of time after January 6 there was a chance he would end up in prison.

Aside from his personal grievances, Trump’s comments appear to be connected to a move by his administration to address what right-wingers claim is a practice of “debanking” – denying banking services to people based on their political views. There is, of course, no evidence that banks apply an ideological litmus test to potential customers.

Instead, the debanking assault seems to be an effort to undermine rules governing transactions with individuals who might be connected to illegal activities such as money laundering and the financing of terrorist activities. As part of their due diligence, banks are supposed to consult lists of people who may be tied to such activities.

During the Obama and Biden Administrations there were also efforts to discourage banks from doing business with crooked operators in areas such as payday lending and cryptocurrencies. These efforts, known as Operation Choke Point, have come under frequent criticism from MAGA world.

The banks themselves would like to weaken their due diligence obligations. That probably explains why they chose not to scoff at Trump’s criticism. A JPMorgan spokesperson said: “We agree with President Trump that regulatory change is desperately needed.”

If anything, the regulations governing bank practices need to be more stringent. All too often, financial institutions are found to be deficient in their anti-money-laundering efforts. U.S. and foreign banks have paid out billions of dollars in fines and settlements to resolve cases brought by federal and state regulators.

Big banks have also been accused of doing business with disreputable individuals such as one very much in the news these days: the late Jeffrey Epstein. In 2023 JPMorgan Chase paid $290 million to settle a lawsuit brought by victims of Epstein who alleged that the bank turned a blind eye to indications of his sex trafficking because he was such a lucrative client.

If debanking means that financial services are denied to the likes of Jeffrey Epstein, I’m all for it.

Removing the Wrong Shackles

Over the past decade, Wells Fargo has been a poster child for corporate greed and misconduct. In 2016 the Consumer Financial Protection Bureau revealed that the bank had been ordering its employees to create unauthorized accounts for existing customers in order to generate illegitimate fees.

The CFPB fined Wells Fargo $100 million in what would be the first in a series of enforcement actions and lawsuits that have cost the bank more than $8 billion in penalties for the bogus accounts and other offenses such as improper foreclosures and overdraft fees. Along with those monetary punishments, in 2018 the Federal Reserve took the unusual step of putting a limit on the bank’s ability to increase its assets until it improved its governance and internal controls.

Now, in 2025, the CFPB has effectively been dismantled by the Trump Administration’s anti-regulatory steamroller, while the Fed just announced it is removing the asset limit. According to the bank regulator, “the removal of the growth restriction reflects the substantial progress the bank has made in addressing its deficiencies.”

There are two ways to view this decision. On the one hand, the Fed demonstrated that a penalty other than a fine can be quite effective. While Wells remained capped, its big competitors such as JPMorgan Chase and Bank of America experienced enormous asset growth. Being shut out of the expansion certainly made an impression on the new leadership installed at Wells as a result of the scandals.

On the other hand, the track record of Wells since 2018 has not been spotless. In 2022 the CFPB imposed a $1.7 billion fine on the bank and ordered it to pay $2 billion in consumer redress for a variety of illegitimate practices both before and after the Fed enforcement action. The practices included surprise overdraft fees and improper interest charges on auto and mortgage loans.

In 2021 the Office of the Comptroller of the Currency fined Wells $250 million for unsafe practices related to material deficiencies in its loss mitigation activities.

Wells has also been penalized for misconduct in its securities and trading operations. Since 2019 it has paid over $250 million in fines and settlements to the Securities and Exchange Commission as well as $89 million to the Commodity Futures Trading Commission.

Regulators have punished Wells for its employment practices. The Occupational Safety and Heald Administration, which enforces the whistleblower protection provisions of the Sarbanes-Oxley Act, found that the bank had improperly fired a manager who complained about illegal practices and ordered that the manager be paid $22 million in damages. The U.S. Labor Department and state regulators in California and New York have cited Wells for wage and hour violations.

Along with government enforcement actions, Wells continues to face a steady stream of class action lawsuits. In recent years it has paid out large sums in settlements, including $185 million to resolve litigation alleging it improperly put mortgages of struggling customers into forbearance without informed consent during the Covid pandemic, damaging their credit rating.

Wells Fargo may no longer be defrauding customers through the creation of bogus accounts, but it appears unable to avoid numerous other types of misconduct. It thus does not deserve relief from the Fed’s restrictions.  

If any shackles are to be removed, they should be the ones unjustly being imposed on CFPB rather than those properly put on Wells Fargo.

The 2024 Corporate Rap Sheet

My colleagues and I collected more than 22,000 new entries for the U.S. version of Violation Tracker this year. We also launched Violation Tracker Global, which contains cases brought against large corporations in 52 countries. Here are some of the most notable cases of the year from both databases.

McKinsey and Opioids. McKinsey, the leading management consulting firm, had to pay $650 million in criminal and civil penalties to resolve a U.S. Justice Department (DOJ) case concerning its work for the disgraced pharmaceutical company Purdue Pharma. McKinsey was charged with conspiring with Purdue to “turbocharge” sales of OxyContin while misleading users about the addiction risks of the opioid.

TD Bank and Money Laundering. TD Bank N.A., a U.S. subsidiary of Canada’s Toronto-Dominion, pleaded guilty and agreed to pay $1.9 billion in fines and forfeiture to resolve DOJ charges that it violated the Bank Secrecy Act by failing to file reports on suspicious transactions and thereby facilitated money laundering by criminal networks.

BHP, Vale and a Mining Disaster. Mining giants BHP and Vale, co-owners of the Samarco joint venture, agreed to a US$31 billion settlement to resolve litigation brought by Brazilian communities destroyed by the 2015 Mariana mine-waste dam collapse that killed 19 people and polluted 400 miles of rivers.

Raytheon and Fraud and Bribery. Raytheon Company, a subsidiary of military contractor RTX (formerly known as Raytheon Technologies), agreed to pay over $950 million to resolve a DOJ criminal investigation into a major fraud scheme involving defective pricing on certain government contracts and violations of the Foreign Corrupt Practices Act and the Arms Export Control Act.

3M and PFAS. A federal judge in South Carolina gave final approval to a class action settlement in which 3M agreed to pay an estimated $12.5 billion to more than 10,000 public water systems to resolve allegations that PFAS chemicals produced by the company for use in firefighting foam ended up contaminating water sources.

Apple and Improper Tax Breaks. The European Commission ordered Apple to repay 13 billion euros to Ireland after determining that the special tax breaks the company had been receiving for 16 years amounted to a form of illegitimate state aid.

Meta Platforms and Biometric Data. Facebook parent Meta Platforms agreed to pay $1.4 billion to the Texas Attorney General’s office to settle a lawsuit alleging it improperly captured biometric data from millions of users for its facial recognition system without the authorization required by state law.

Teva Pharmaceuticals and Copaxone. The European Commission fined Teva 462 million euros for abusing its dominant position to delay competition to Copaxone, its medication for the treatment of multiple sclerosis. The Commission found that Teva artificially extended the patent protection of Copaxone and systematically spread misleading information about a competing product to hinder its market entry and uptake.

Uber Technologies and Wage Theft. Uber paid  $148 million to settle a case brought by the Massachusetts Attorney General alleging that it violated state wage and hour law in the way it paid its drivers. The agreement also required the company to begin paying a minimum wage of $32.50 an hour and providing benefits such as paid sick leave. The case also targeted Lyft, which paid $27 million.

Glencore and Bribery. The Office of the Attorney General of Switzerland ordered commodities trading company Glencore to pay a penalty equal to about $152 million for failing to take steps to prevent the bribery of government officials in the Democratic Republic of Congo by a business partner.

Walgreens and False Claims. Walgreens Boots Alliance Inc. and Walgreen Co. agreed to pay $106 million to the DOJ to resolve alleged violations of the False Claims Act and state statutes for billing government health care programs for prescriptions never dispensed.

Veolia and a Workplace Death. A British subsidiary of France’s Veolia Group pleaded guilty to breaching the Health and Safety at Work Act after a worker died and another was seriously injured while decommissioning a North Sea gas rig. The Health and Safety Executive fined the company £3 million and ordered it to pay £60,000 in costs.

Goldman Sachs and Apple Card Users. The U.S. Consumer Financial Protection Bureau ordered Goldman Sachs to pay $64 million in fines and redress for mishandling customer service breakdowns affecting thousands of Apple Card holders. These failures meant that consumers faced long waits to get money back for disputed charges and some had incorrect negative information added to their credit reports.

You can find many more examples of the year’s corporate scandals in Violation Tracker and Violation Tracker Global. There is every reason to believe there will be many more cases for the Trackers to document in the coming year.

Big Banks and Dirty Money

Toronto-Dominion has joined the dubious club of large companies that have paid a penalty of $1 billion or more in a single case of misconduct. It achieved that distinction with the recent slew of announcements by the U.S. Justice Department and several financial regulators that the book was being thrown at the Canadian bank’s U.S. subsidiary TD Bank for widespread failures in meeting its obligations to prevent the use of its operations for money laundering by criminals and tax evaders.

TD Bank was hit with $1.9 billion in criminal fines by the DOJ and more than a billion from the Federal Reserve, the Office of the Comptroller of the Currency, and the Treasury Department’s Financial Crimes Enforcement Network. It all came to $3.09 billion in penalties. Adding these to Toronto-Dominion’s previous cases documented in Violation Tracker raises the bank’s aggregate penalties in the U.S. to nearly $4 billion, far and away the highest total for any parent company headquartered in Canada.

Looking specifically at penalties for anti-money-laundering (AML) deficiencies, Toronto-Dominion is now at the top of the list in that category, overtaking Denmark’s Danske Bank, which has hit with $2 billion in criminal fines by the DOJ in 2022.

Other banks with the highest penalties for AML and related Bank Secrecy Act violations include: JPMorgan Chase ($811 million), HSBC ($665 million), U.S. Bancorp ($528 million), Deutsche Bank ($491 million), and Capital One ($390 million). The non-bank with the largest total is Western Union at $740 million.

AML violations are not limited to the United States. In the new Violation Tracker Global, which covers cases against large corporations in 45 countries (including the U.S.), AML is one of the most frequent offenses, with total penalties equal to more than $20 billion imposed by regulators and courts in three dozen countries.

The U.S. by far contributes the most ($15 billion) to that total. Other countries with the most AML penalties against large corporations include Australia, the Netherlands, and the United Kingdom, each with between $1 billion and $2 billion. Next are Denmark and Sweden with totals between $500 million and $700 million.

Outside the United States, the largest individual AML cases include: a $916 million penalty in Australia against Westpac Banking Corporation; a $900 million penalty in the Netherlands against ING Bank; a $675 million penalty in Denmark against Danske Bank; a $575 million penalty in the Netherlands against ABN AMRO; a $529 million penalty in Australia against Commonwealth Bank; a $397 million penalty in Sweden against Swedbank; and a $350 million penalty against NatWest in the United Kingdom.

Toronto-Dominion had one AML penalty outside the U.S.—a penalty equal to less than $7 million in its home country of Canada.

These figures suggest that large banks everywhere have a problem complying with AML restrictions. That is probably because doing business with clients flush with dubious cash is simply too lucrative for them to resist. Large penalties imposed in the U.S. and a few other countries may have some deterrent effect, but regulators and prosecutors need to find more effective forms of punishment.

Note: The new TD Bank cases will be added to Violation Tracker and Violation Tracker Global as part of updates that are being prepared.

Swiping Fees

For the past two decades, groups of merchants have been suing Mastercard and Visa for charging excessive credit card processing fees, also known as swipe fees. That effort has now paid off with a tentative class action settlement that will reduce the fees by an estimated $30 billion over the next five years.

This deal is on top of about $6 billion the companies previously agreed to pay in damages. Together, the cases represent one of the biggest business litigation settlements ever.

As large as the amounts are, they are not putting too much of a dent in the profitability of Mastercard and Visa, which together rake in about $100 billion a year from merchants and together enjoy about $30 billion in annual profits.

The issue of swipe fees has come up in connection with the proposed acquisition of Discover, the perennial also-ran of the credit card world, by Capital One. In its announcement of the deal, Capital One claimed it would enable Discover “to be more competitive with the largest payments networks and payments companies.” It is making similar arguments in its filings with regulators to gain approval for the purchase.

While Capital One may not have caused as much grief as Visa and Mastercard, its track record shows it cannot claim to be the savior of consumers and small businesses. In 2012, for example, the Consumer Financial Protection Bureau fined the company $25 million and ordered it to refund $140 million to customers following an investigation of deceptive tactics used in marketing credit card add-on products.

Capital One has also paid out tens of millions of dollars in settlements in class action lawsuits alleging abuses such improperly raising credit card interest rates after promoting low rates and charging unfair overdraft and balance inquiry fees.

The largest penalties paid by Capital One have been in cases involving deficiencies in its anti-money-laundering practices. In 2018 it was fined $100 million by the Office of the Comptroller of the Currency for failing to file required suspicious activity reports.

In 2021 the bank was fined $290 million by the Treasury Department’s Financial Crimes Enforcement Network for doing business with check-cashing services known to be linked to organized crime in New York and New Jersey.

Capital One may not have accumulated penalties to the same extent as larger banks such as Bank of America, JPMorgan Chase, Wells Fargo and Citigroup, but its total payouts have reached nearly $1 billion.

If it succeeds in buying Discover, it will acquire a company with $275 million in penalties of its own. Most of that comes from a 2012 case in which the CFPB fined Discover $14 million and ordered it to refund $200 million to customers said to have been subjected to deceptive marketing tactics regarding credit card add-on products. In other words, practices similar to those for which Capital One was penalized that year.

The solution to excessive swipe fees will come not from allowing another player with a questionable record to join Visa and Mastercard in dominating the payments market, but rather through antitrust and other regulatory action restricting the predatory practices of that market.

Eliminating the Late Fee Bonanza

A substantial number of working-class Americans have decided that the Biden Administration is not acting in their interest and is instead serving the elites. One area in which that notion most strongly conflicts with reality is the regulation of consumer financial services.

The Consumer Financial Protection Bureau is an agency that has consistently stood up to giant banks, payday lenders and mortgage servicers. In its latest move, the CFPB just issued a rule limiting the late fees large credit card companies can charge to $8 a month.

That’s compared to the current norm of around $32, which generates an estimated $14 billion annual profit for the issuers. The CFPB estimates the cap will deprive banks of more than two-thirds of this bonanza, which has grown despite federal legislation passed in 2009 designed to ban excessive charges.

It is thus no surprise that the credit card industry is up in arms. Trade associations are trotting out fatuous claims that the lower fees will actually harm consumers while preparing lawsuits to challenge the cap.

Banks are unlikely to win much public support in their counter-offensive. That is because they have a long history of mistreating cardholders every way possible.

The CFPB knows this only too well. Over the past dozen years, the agency has brought a series of cases challenging credit card abuses and imposing hefty penalties against the culprits. Here are some examples:

In 2015 the CFPB fined Citibank $35 million and ordered it to provide an estimated $700 million in relief to consumers harmed by allegedly illegal practices related to credit card add-on products and services. Roughly seven million consumer accounts were said to be affected by deceptive marketing, billing, and administration of debt protection and credit monitoring products. The agency also said a Citibank subsidiary deceptively charged expedited payment fees to nearly 1.8 million consumer accounts during collection calls.

Three years later, the CFPB concluded that Citibank was violating the Truth in Lending Act by failing to reevaluate and reduce the annual percentage rates (APRs) for approximately 1.75 million consumer credit card accounts consistent with regulatory requirements, and by failing to have reasonable written policies and procedures to conduct the APR reevaluations consistent with regulation. Citi was ordered to provide $335 million in restitution.

In 2012 the CFPB and the Federal Deposit Insurance Corporation ordered Discover Bank to refund approximately $200 million to more than 3.5 million consumers and pay a $14 million civil money penalty after an investigation found the bank misled consumers into paying for various credit card add-on products.

That same year, the CFPB ordered three American Express subsidiaries to refund an estimated $85 million to approximately 250,000 customers for illegal card practices. This was the result of a multi-part federal investigation which, according to the agency, “found that at every stage of the consumer experience, from marketing to enrollment to payment to debt collection, American Express violated consumer protection laws.” American Express was also required to pay a penalty of $14 million to the CFPB.

Last year, the CFPB ordered Bank of America to pay $90 million in penalties for a variety of abusive practices, such as withholding reward bonuses explicitly promised to credit card customers.

Some of these practices may have been changed, but the industry, with its exorbitant interest rates, is far from a paragon of corporate virtue. The cap on late fees, if it survives court challenges, will help to tip the scales back in favor of customers. The only question is whether they will pay attention to who brought this about.

Banking on Stereotypes

There are about half a million people in the United States with Armenian surnames. Managers at Citigroup apparently decided that all of them are criminals and went to great lengths to deny them credit cards.

That accusation is the basis of a $25 million penalty just imposed on Citi by the Consumer Financial Protection Bureau. The agency alleges that supervisors at the bank ordered employees to discriminate against credit applicants deemed to be of Armenian origin based on the spelling of their family name—especially those living in and around Glendale, California, home to the country’s largest concentration of Armenian-Americans. To hide the blacklisting, applicants were given bogus reasons when their applications were denied.

Individual Armenian-Americans have been involved in organized crime. Earlier this year, a reputed Armenian mafia figure in the Los Angeles area was sentenced to 40 years in prison in connection with a scheme to fraudulently claim more than $1 billion in refundable renewable fuel tax credits.

Yet the existence of mobsters who belong to a particular ethnic group is hardly a justifiable basis for discriminating against everyone who shares that national origin. Citi’s alleged practices constituted a textbook violation of the Equal Credit Opportunity Act.

The CFPB enforcement action is a reminder that not all corporate discriminatory practices involve hiring, pay levels, promotion and other conditions of employment. Companies can also discriminate against customers based on race, gender, national origin, etc. In Violation Tracker we document more than 500 such cases dating back to 2000.

Many of these involve financial institutions accused of unfair treatment of African-American and Latino borrowers. Some of these are holdovers of the longstanding practice of redlining, in which credit is denied to those living in communities with demographic characteristics banks regard as undesirable. Earlier this year, Park National Bank paid $9 million to settle Justice Department allegations it redlined parts of Columbus, Ohio.

There have also been some cases involving other minorities. In 2016 Toyota Motor Credit was fined $21.9 million by CFPB for charging higher interest rates to Asian and Pacific Islander borrowers (as well as African-Americans) on automobile loans.

The cases I found that were closest to Citi matter were actions involving discrimination against Arab-Americans in the wake of 9/11. The most relevant was a 2006 settlement reached by the Massachusetts Attorney General and Bank of America to resolve allegations that Fleet Bank, which BofA acquired in 2004, had improperly closed the accounts of customers with Arabic names, supposedly to guard against the channeling of funds to terrorist groups.

It is ironic to see the likes BofA and Citi portraying themselves as so concerned about potential bad actors that they stereotype entire ethnic groups. If any group deserves to be so stereotyped it is the big banks themselves.

BofA is by far the most penalized company in the United States, with over $87 billion in cumulative fines and settlements since 2000. Citi ranks sixth with nearly $27 billion in penalties. They need to clean up their own houses rather than making assumptions about the behavior of others.

Bank Robbery

For the past few years, it was easy to get the impression that Wells Fargo was an outlier when it came to the mistreatment of customers. That bank paid billions in penalties for the creation of bogus fee-generating accounts and the application of various other types of illegitimate charges.

Now it turns out that Bank of America belongs in the same category. The Consumer Financial Protection Bureau and the Office of the Comptroller of the Currency have just announced that BofA is being fined $150 million for similar unsavory behavior.

CFPB and OCC cite abuses of three main types. First, BofA is said to have engaged in the practice that made Wells Fargo notorious: the illegal enrollment of customers in accounts without their knowledge or consent. In order to do this, BofA improperly accessed consumer credit reports.

Second, BofA deployed what the regulators call a double-dipping scheme to harvest junk fees, which included charging a customer more than once for the same declined transaction. Finally, the bank is accused of luring credit card customers with special offers of cash and points, only to renege on those promises.

Regulators were not the first to bring these swindles to light. For years, BofA  was sued repeatedly in class action lawsuits brought on behalf of customers. Just last month, I reported that in a compilation of consumer-related lawsuits dating back to 2000 prepared for inclusion in Violation Tracker, BofA had paid out more in settlements and damages–$3.2 billion—than any other corporation. These payouts came in 29 different class actions, a number also higher than any other company.

It will be interesting to see if the BofA revelations generate as much controversy as did those involving Wells Fargo, which not only faced criminal as well as civil charges but also received the unusual punishment of being barred by the Federal Reserve from growing in size until it improved its compliance record. The Fed also forced out several members of the bank’s board of directors.

The consequences for BofA may be less dire. I fear that these banking abuses may be losing the ability to shock the conscience. There was, for example, little uproar last year when CFPB accused U.S. Bank of engaging in the bogus account scam and fined it $37.5 million.

BofA, for its part, may just brush off the $150 million penalty it is paying to CFPB and OCC. After all, that sum may seem insignificant to a corporation that has accumulated an astounding $87 billion in fines and settlements since 2000. That total is far and away the largest among all corporations. As shown in Violation Tracker, it is more than twice as much as has been paid by second-ranking JPMorgan Chase and it makes Wells Fargo’s $27 billion total seem puny in comparison.

Even if BofA treats this new case as no big deal, the rest of us should not become blasé about the bank’s abysmal record.