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	<title>Dirt Diggers Digest &#187; Outsourcing</title>
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	<description>chronicling corporate misbehavior (and how to research it)</description>
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		<title>Sucked Into the Offshoring Whirlpool</title>
		<link>http://dirtdiggersdigest.org/archives/1155</link>
		<comments>http://dirtdiggersdigest.org/archives/1155#comments</comments>
		<pubDate>Fri, 26 Feb 2010 07:01:49 +0000</pubDate>
		<dc:creator>Phil Mattera</dc:creator>
				<category><![CDATA[Globalization]]></category>
		<category><![CDATA[Layoffs]]></category>
		<category><![CDATA[Outsourcing]]></category>
		<category><![CDATA[Recovery Act]]></category>
		<category><![CDATA[Subsidies]]></category>

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		<description><![CDATA[Critics of the $787 billion Recovery Act complain it is not doing enough to revive the economy, but they rarely ask why the companies that are receiving stimulus contracts and grants are not hiring more people. Now one of those recipients is facing a growing controversy over its employment practices in a case that helps [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://dirtdiggersdigest.org/wordpress/wp-content/uploads/2010/02/whirlpool.jpg"><img class="alignright size-medium wp-image-1159" title="whirlpool" src="http://dirtdiggersdigest.org/wordpress/wp-content/uploads/2010/02/whirlpool-234x300.jpg" alt="" width="234" height="300" /></a>Critics of the $787 billion Recovery Act complain it is not doing enough to revive the economy, but they rarely ask why the companies that are receiving stimulus contracts and grants are not hiring more people. Now one of those recipients is facing a growing controversy over its employment practices in a case that helps explain why jobs remain in short supply.</p>
<p>Appliance maker Whirlpool is <a href="http://blog.aflcio.org/2010/02/20/tell-whirlpool-keep-it-made-in-americasave-our-jobs/" target="_blank">under fire</a> from organized labor for its decision to shut down a 1,100-worker refrigerator plant in Evansville, Indiana and shift the work to a company factory in Mexico. The <a href="http://investors.whirlpoolcorp.com/phoenix.zhtml?c=97140&amp;p=irol-newsArticle&amp;ID=1325356&amp;highlight=" target="_blank">announcement</a> was actually made last August, but it did not get national attention until recently, when union activists realized that Whirlpool had been <a href="http://www.energy.gov/news2009/8216.htm" target="_blank">given</a> a $19.3 million <a href="http://www.energy.gov/recovery/smartgrid_maps/SGIGSelections_Category.pdf" target="_blank">grant</a> by the U.S. Department of Energy to develop “smart appliances.” The funding was part of the Recovery Act’s $4.5 billion pot of money to encourage the development of the smart transmission grid.</p>
<p>The grant was not directed to the Evansville plant, but unions are nonetheless indignant that a company engaged in exporting jobs to a foreign low-wage location is receiving federal aid. The company made things worse for itself by <a href="http://www.huffingtonpost.com/2010/02/24/whirlpool-threatens-worke_n_475344.html" target="_blank">warning</a> workers not to participate in a planned protest demonstration featuring AFL-CIO President Richard Trumka. The union at the plant, IUE-CWA Local 808, has filed an unfair labor practice <a href="http://blog.aflcio.org/2010/02/25/breaking-iue-cwa-files-charges-against-whirlpool/" target="_blank">charge</a> over the warning.</p>
<p>This situation shows the difficulty of using stimulus funds or other incentives to generate employment at a time when so many large corporations no longer have an interest in producing things in the United States.</p>
<p>Consider Whirlpool. For decades its production activities were almost entirely located in the USA. In the 1980s that began to change as the company started to focus more on overseas markets. It bought large shares in the Canadian company Inglis, Mexico’s Vitromatic and then the European appliance business of the Dutch company Philips. In 1990 <em>Forbes</em> wrote that Whirlpool was “going global—with a vengeance.”</p>
<p>If Whirlpool’s foreign expansion was meant only to meet demand in foreign markets, that would be one thing. But the company began a process of reducing its manufacturing in the United States and other developed countries while increasing it in foreign low-wage havens. One of its favorite havens was Mexico. In the late 1980s the company closed numerous U.S. plants and shifted production to Mexican maquiladora plants. In 1996 the plant in Evansville lost about 265 jobs when some refrigerator production was moved to Mexico. In 2003 Whirlpool shifted some production from its facility in Fort Smith, Arkansas to a new plant south of the border.</p>
<p>The latter move came a decade after a bitter dispute between the company and the workers in Fort Smith represented by the Allied Industrial Workers union. In 1989 Whirlpool unilaterally imposed concessions on members of AIW’s Local 370, prompting the union to launch a national boycott of the company. In 1991 the head of the local confronted Whirlpool executives and directors at the company’s annual meeting, calling on them to abandon their “narrow-minded, shortsighted, union-busting behavior.” The dispute was not settled until 1993.</p>
<p>In 2006 the Evansville and Fort Smith plants lost a total of about 1,200 jobs to Mexico.  Or, in the antiseptic terms of Whirlpool’s <a href="http://investors.whirlpoolcorp.com/phoenix.zhtml?c=97140&amp;p=irol-newsArticle&amp;ID=911575&amp;highlight=" target="_blank">press release</a>: “The company also is adjusting its workforce levels at several of its North American manufacturing facilities to optimize production levels and take advantage of its expanded manufacturing footprint.”</p>
<p>In other words, the current shutdown plan in Evansville is just the latest in a series of “adjustments” by which Whirlpool is ridding itself of decently paid U.S. workers and replacing them with much cheaper labor abroad. The 1,100 losing their jobs are the remnant of a Whirlpool workforce in Evansville that back in the early 1970s totaled <a href="http://www.courierpress.com/news/2006/oct/06/whirlpool-has-highs-lows-during-long-history/" target="_blank">nearly 10,000</a> (photo). Companywide, 26 of Whirlpool’s 37 production facilities are now <a href="http://www.sec.gov/Archives/edgar/data/106640/000119312510033211/d10k.htm" target="_blank">located</a> outside the United States.</p>
<p>It did not seem to occur to Whirlpool that there was anything unseemly about accepting federal stimulus funds at a time when it was closing a domestic plant. In fact, something similar happened seven years ago. In 2003, during a period when the downsizing of the Evansville plant was already under way, the company accepted a $1.3 million grant from the U.S. Department of Energy – via the Indiana Department of Commerce – to help develop a new manufacturing process for energy-efficient refrigerators produced in Evansville (source: Associated Press, February 8, 2003 via Nexis).</p>
<p>Until the federal government is prepared to do something serious about offshoring, it should at least refrain from giving financial assistance to firms that engage in the practice, even if the aid is going to a different part of the company—and even if it is for a laudable purpose such as promoting energy efficiency. The federal government now has a (non-public) contractor <a href="http://edocket.access.gpo.gov/2009/E9-21174.htm" target="_blank">misconduct database</a> to help it avoid giving procurement awards to bad actors. Perhaps there should also be a list of job-exporting companies which would be ineligible for federal aid until they reaffirm their commitment to domestic production.</p>
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		<title>Can the Redlining of U.S. Workers Be Stopped?</title>
		<link>http://dirtdiggersdigest.org/archives/961</link>
		<comments>http://dirtdiggersdigest.org/archives/961#comments</comments>
		<pubDate>Fri, 20 Nov 2009 04:00:50 +0000</pubDate>
		<dc:creator>Phil Mattera</dc:creator>
				<category><![CDATA[Clean Energy]]></category>
		<category><![CDATA[Globalization]]></category>
		<category><![CDATA[Green Jobs]]></category>
		<category><![CDATA[Outsourcing]]></category>
		<category><![CDATA[Recovery Act]]></category>
		<category><![CDATA[Subsidies]]></category>
		<category><![CDATA[Supply Chain]]></category>
		<category><![CDATA[Unions]]></category>

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		<description><![CDATA[We’re meant to believe that corporations make their investment decisions based on carefully considered financial and competitive considerations. Yet a recent announcement by a Chinese manufacturer of turbines for wind energy shows how political pressure can quickly change business priorities. In late October the company, A-Power Energy Generation Systems, announced that it had been chosen [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignright size-medium wp-image-964" title="wind turbine" src="http://dirtdiggersdigest.org/wordpress/wp-content/uploads/2009/11/wind-turbine-300x297.jpg" alt="wind turbine" width="216" height="214" />We’re meant to believe that corporations make their investment decisions based on carefully considered financial and competitive considerations. Yet a recent announcement by a Chinese manufacturer of turbines for wind energy shows how political pressure can quickly change business priorities.</p>
<p>In late October the company, A-Power Energy Generation Systems, <a href="http://investor.apowerenergy.com/common/download/download.cfm?CompanyID=ABEA-22UX49&amp;FileID=327452&amp;FileKey=362a79e6-92b8-4ab5-807c-fcce1a20f14b&amp;FileName=APWR_News_2009_10_29_General_Releases.pdf" target="_blank">announced</a> that it had been chosen to supply some 240 turbines for a large wind farm planned for Texas. That would have been just another in a long series of manufacturing-goes-to-China stories, but for <a href="http://www.nytimes.com/2009/11/02/business/energy-environment/02iht-green02.html" target="_blank">reports</a> that the group launching the $1.5 billion project—a joint venture of China’s Shenyang Power, Texas-based Cielo Wind Power and private equity firm U.S. Renewable Energy Group—was intending to take advantage of U.S. government funding through the Recovery Act.</p>
<p>New York Senator Chuck Schumer raised a stink about this in an <a href="http://schumer.senate.gov/new_website/record.cfm?id=319695" target="_blank">open letter </a>to Energy Secretary Steven Chu, highlighting reports that while the Texas wind farm would create a modest number of local jobs, the much bigger employment impact—2,000 to 3,000 jobs—would be felt at A-Power’s factories in China.</p>
<p>The ensuing uproar—with protests coming from figures as divergent as Steelworkers union president <a href="http://www.huffingtonpost.com/leo-w-gerard/hell-no-we-wont-send-our_b_348790.html" target="_blank">Leo Gerard</a> and rightwing Missouri Senator <a href="http://bond.senate.gov/public/index.cfm?FuseAction=PressRoom.NewsReleases&amp;ContentRecord_id=ea18b9e8-c497-8ceb-917e-e9c952e9f4fa&amp;Region_id=&amp;Issue_id=" target="_blank">Kit Bond</a>—got the joint venture’s attention. While not abandoning the plan to import turbines for the Texas wind farm, A-Power and U.S. Renewable Energy Group <a href="http://www.us-reg.com/news/" target="_blank">announced</a> on November 17 that they would construct a new wind turbine factory in the United States with a workforce of about 1,000.</p>
<p>That’s good news for the job-starved American economy, but all the attention given to A-Power has obscured a set of larger problems concerning the U.S. renewable energy industry.</p>
<p>The first is that the operation of facilities such as wind farms does not generate much employment—once built, they basically run themselves. The real employment potential is in manufacturing the turbines and other components used to generate wind and solar energy.</p>
<p>The disturbing fact is that, with the exception of General Electric, large U.S. companies have shown little interest in domestic production of these components. This has created an opening for foreign firms such as Gamesa (from Spain), Vestas (Denmark), Siemens (Germany) and Sanyo (Japan) to capture a large share of U.S. production of wind and solar components. Over the past few years they have invested hundreds of millions of dollars in plants from Pennsylvania to Oregon—and have often received lavish state and local economic development <a href="http://www.goodjobsfirst.org/pdf/gjfgreenjobsrpt.pdf" target="_blank">subsidies</a> for doing so.</p>
<p>Unfortunately, the economic crisis has taken its toll on this sector, and expansion plans are being curtailed or postponed. For example, wind turbine maker Vestas, which has invested heavily in Colorado and planned to boost its workforce in that state to 2,500, <a href="http://www.denverpost.com/ci_13655311" target="_blank">recently said</a> it would slow its pace of hiring.</p>
<p>To make matters worse, some of the newer U.S.-based wind and solar manufacturing companies that claim to be interested in domestic production have been lured by the siren call of cheap overseas labor. Evergreen Solar, for instance, recently <a href="http://www.evergreensolar.com/app/en/company/press/pressreleases/item/803" target="_blank">revealed</a> that it plans to shift assembly of solar panels from its heavily subsidized plant in Devens, Massachusetts to Wuhan, China. It would follow in the footsteps of U.S. firms such as First Solar, which already does most of its manufacturing in Malaysia, and TPI Composites, which produces wind turbine blades in Mexico and China.</p>
<p>It’s also not the case that foreign firms are always worse than domestic ones when it comes to respecting the rights of workers. Within the wind and solar sector there are U.S. companies that seek to weaken their unions (such as GE) or keep them out altogether (e.g., DMI Industries, which <a href="http://www.teamster.org/content/teamsters-mobilize-north-dakota-generate-support-employee-free-choice-act" target="_blank">fought</a> a Teamsters organizing drive). At the same time, there is Spain’s Gamesa, which accepted the desire of its workers in Pennsylvania to unionize and has developed a <a href="http://www.goodjobsfirst.org/pdf/gjfgreenjobsrpt.pdf" target="_blank">cooperative relationship</a> with the Steelworkers.</p>
<p>From a labor perspective, the issue is not whether a company is foreign or domestic. What counts is whether it is redlining U.S. workers or giving them a chance to participate in producing the components of the economy of the future.</p>
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		<title>Satyam&#8217;s Fraudulent &#8220;Maquiladora of the Mind&#8221;</title>
		<link>http://dirtdiggersdigest.org/archives/297</link>
		<comments>http://dirtdiggersdigest.org/archives/297#comments</comments>
		<pubDate>Thu, 08 Jan 2009 23:23:00 +0000</pubDate>
		<dc:creator>Phil Mattera</dc:creator>
				<category><![CDATA[Corporate Crime]]></category>
		<category><![CDATA[Outsourcing]]></category>

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		<description><![CDATA[It was only a few years ago that a group of offshore outsourcing companies based in India seemed poised to take over a large portion of the U.S. economy. Business propagandists insisted that work ranging from low-level data input to skilled professional work such as financial analysis could be done faster and much cheaper by [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://dirtdiggersdigest.org/wordpress/wp-content/uploads/2009/01/satyam.jpg"><img class="alignright size-full wp-image-298" title="satyam" src="http://dirtdiggersdigest.org/wordpress/wp-content/uploads/2009/01/satyam.jpg" alt="" width="228" height="179" /></a>It was only a few years ago that a group of offshore outsourcing companies based in India seemed poised to take over a large portion of the U.S. economy. Business propagandists insisted that work ranging from low-level data input to skilled professional work such as financial analysis could be done faster and much cheaper by workers hunched over computer terminals in cities such as Bangalore. The <em style="mso-bidi-font-style: normal;">New York Times</em> once <a href="http://query.nytimes.com/gst/fullpage.html?res=9903EFD61738F93BA25752C0A96E958260&amp;scp=1&amp;sq=maquiladora%20of%20the%20mind&amp;st=cse">described</a> one of these offshoring companies as “a maquiladora of the mind.”</p>
<p>Among the most aggressive of the Indian firms was Satyam Computer Services Ltd., which signed up blue-chip clients such as Ford Motor, Merrill Lynch, Texas Instruments and Yahoo. In a 2004 <a href="http://www.goodjobsfirst.org/pdf/offshoringtext.pdf">report</a> I wrote for the U.S. high-tech workers organization WashTech, I found that Satyam was also among the offshoring companies that were doing work for state government agencies. It was hired, for example, as a subcontractor by the U.S. company Healthaxis to develop a system for handling applications for medical insurance services provided by the Washington State Health Care Authority. As it turned out, Healthaxis’s contract was terminated, allegedly because of late delivery and poor quality in the work done by Satyam.</p>
<p>The Washington State fiasco may have been an early omen of things to come. Satyam has just <a href="http://www.washingtonpost.com/wp-dyn/content/article/2009/01/07/AR2009010703702.html">admitted</a> that for years it cooked its books and engaged in widespread financial wrongdoing. The revelation came in a <a href="http://www.scribd.com/doc/9812606/Satyam-Raju-Letter">letter</a> sent to the company’s board of directors by Satyam founder and chairman B. Ramalinga Raju (photo), who simultaneously tendered his resignation.</p>
<p>Raju wrote that what started as “a marginal gap between actual operating profit and the one reflected in the books” eventually “attained unmanageable proportions” as the company grew. The fictitious cash balance grew to more than US$1 billion. “It was like riding a tiger,” Raju colorfully wrote, “not knowing how to get off without being eaten.”</p>
<p>While admitting that he engaged in very creative accounting, Raju insisted he did not personally benefit from the fraud, denying for instance that he had sold any of his shares in the company. I guess it is meant to be some consolation that among his sins Raju is not guilty of insider trading.</p>
<p>Apart from Raju, the party most on the hot seat is the company’s auditor, PriceWaterhouseCoopers, whose Indian unit gave Satyam’s financial reports a <a href="http://idea.sec.gov/Archives/edgar/data/1106056/000114554908001441/u93288e20vf.htm">clean bill of health</a>. The Satyam scandal is being called India’s Enron. It should probably also be called India’s Arthur Andersen as this seems to be another case in which an auditor was either oblivious to widespread accounting misconduct by one of its clients or complicit in it.</p>
<p>Some soul-searching is probably also in order for the many large U.S. corporations that have not hesitated to take jobs away from American workers and ship the work off to Indian companies such as Satyam. The revelation that much of the work has been going to a crooked company is all the more galling.</p>
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		<title>Over the Counter Intelligence</title>
		<link>http://dirtdiggersdigest.org/archives/60</link>
		<comments>http://dirtdiggersdigest.org/archives/60#comments</comments>
		<pubDate>Wed, 04 Jun 2008 22:31:44 +0000</pubDate>
		<dc:creator>Phil Mattera</dc:creator>
				<category><![CDATA[Outsourcing]]></category>

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		<description><![CDATA[Tim Shorrock, a veteran investigative journalist and a longtime subscriber to the Dirt Diggers Digest, has just come out with a book called Spies for Hire: The Secret World of Intelligence Outsourcing. Shorrock describes how an activity that used to be handled by spooks on the federal payroll has been steadily transformed into a $50 [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://dirtdiggersdigest.org/wordpress/wp-content/uploads/2008/06/shorrock.jpg"></a><a href="http://dirtdiggersdigest.org/wordpress/wp-content/uploads/2008/06/shorrock1.jpg"><img class="alignleft size-medium wp-image-62" title="shorrock1" src="http://dirtdiggersdigest.org/wordpress/wp-content/uploads/2008/06/shorrock1.jpg" alt="" width="166" height="250" /></a><a href="http://timshorrock.com/">Tim Shorrock</a>, a veteran investigative journalist and a longtime subscriber to the Dirt Diggers Digest, has just come out with a book called <em><a href="http://www.simonsays.com/content/book.cfm?tab=1&amp;pid=616280&amp;er=9780743282246">Spies for Hire: The Secret World of Intelligence Outsourcing</a></em>. Shorrock describes how an activity that used to be handled by spooks on the federal payroll has been steadily transformed into a $50 billion Intelligence-Industrial Complex.</p>
<p>Thanks to the contracting scandals surrounding Halliburton and its former subsidiary Kellogg, Brown &amp; Root, the public learned of the extent to which the Pentagon has turned over routine functions to private military companies. The outrageous behavior of Blackwater has highlighted the use of mercenaries to protect U.S. diplomats and other VIPs in Iraq.</p>
<p>Shorrock shines a light on another group of corporations that are carrying out a more sensitive function that most people have no idea is being handed over to the private sector. Careful readers of the revelations concerning abuses at the U.S.-run Abu Ghraib prison in Iraq would have learned that interrogators alleged to have abused detainees included civilians employed by a company called CACI. But that is only the tip of a lucrative iceberg, Shorrock shows.</p>
<p>For example, he writes, more than half the people working at the super-secret National Counterterrorism Center in Virginia are employees of companies such as Science Applications International Corporation (SAIC), BAE Systems and Lockheed Martin. The Center’s terrorist database is maintained by <a href="http://dirtdiggersdigest.org/archives/19">The Analysis Corporation</a>, which subcontracted collection activities to CACI.</p>
<p>Since 9/11, Shorrock says, the Central Intelligence Agency has been spending 50-60 percent of its budget (or about $2.5 billion a year) on contractors—both individuals and companies. At the CIA and its sister spook agencies: “Tasks that are now outsourced include running spy networks out of embassies, intelligence analysis, signals intelligence (SIGINT) collection, covert operations, and the interrogation of enemy prisoners.”</p>
<p>Shorrock devotes an entire chapter to Booz Allen Hamilton, known to most people as a management consultant for large corporations but which pioneered the intelligence outsourcing industry (though it recently agreed to sell its federal business to the Carlyle Group). When Mike McConnell, a former Booz Allen executive, was named by President Bush as Director of National Intelligence, it was the first time, Shorrock notes, that a contractor was put in charge of the country’s entire spy apparatus.</p>
<p><em>Spies for Hire</em> has much more to offer that cannot be adequately summarized here. I recommend that you read it in full. But let me let also note that profiles of some of the intelligence contractors discussed by Shorrock—such as <a href="http://www.crocodyl.org/wiki/caci_international_inc">CACI</a> and <a href="http://www.crocodyl.org/wiki/mantech_international">ManTech International</a>—can be found on the <a href="http://www.crocodyl.org/">Crocodyl wiki</a> to which I contribute. Also note that the updated edition of Jeremy Scahill’s valuable book <em><a href="http://www.blackwaterbook.com/">Blackwater</a></em>, recently issued in paperback, has a discussion (p.453 forward) on the mercenary company’s move into another form of privatized intelligence—a product called Total Intelligence Solutions that is designed to bring “CIA-style” services to Fortune 500 companies.</p>
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		<title>The Outsourcing Threat Behind the Southwest Airlines Scandal</title>
		<link>http://dirtdiggersdigest.org/archives/11</link>
		<comments>http://dirtdiggersdigest.org/archives/11#comments</comments>
		<pubDate>Sat, 08 Mar 2008 00:54:39 +0000</pubDate>
		<dc:creator>Phil Mattera</dc:creator>
				<category><![CDATA[Outsourcing]]></category>

		<guid isPermaLink="false">http://dirtdiggersdigest.org/archives/11</guid>
		<description><![CDATA[As I write this, Google News says it contains nearly 900 current stories about the scandal over maintenance lapses at Southwest Airlines—lapses that prompted the Federal Aviation Administration yesterday to propose a record $10.2 million civil penalty against the carrier. Yet fewer than ten of those stories make any reference to the broad threat against [...]]]></description>
			<content:encoded><![CDATA[<p>As I write this, Google News says it contains nearly 900 current stories about the scandal over maintenance lapses at Southwest Airlines—lapses that prompted the Federal Aviation Administration yesterday to propose a record $10.2 million civil penalty against the carrier. Yet fewer than ten of those stories make any reference to the broad threat against airline safety: outsourcing.</p>
<p>Among the handful of items mentioning outsourcing is a <a href="http://www.teamster.org/08news/nr_080307_4.asp">statement</a> put out today by Teamsters President James Hoffa. (The mechanics at Southwest are actually represented by an independent union.) Less than a month ago, the Teamsters and the Business Travel Coalition co-sponsored what they called a <a href="http://www.teamster.org/08news/hn_080212_1.asp">national summit</a> on aircraft maintenance outsourcing. In addition to a <a href="http://www.teamster.org/divisions/Airline/airlinesummitvideo.asp">video presentation</a> by Rep. James Oberstar of Minnesota—who today <a href="http://aviationblog.dallasnews.com/archives/2008/03/what-oberstar-had-to-say-about.html">revealed more dirt</a> about Southwest and the FAA—the event included a speech by William McGee of <em>Consumer Reports</em>, whose <a href="http://www.consumerreports.org/cro/money/travel/airline-safety-3-07/overview/0307_air_ov_1.htm">March 2007 article</a> on maintenance outsourcing was titled “An Accident Waiting to Happen?”</p>
<p>The safety threats from outsourcing have also been cited for years by the Inspector General of the Department of Transportation (FAA’s parent agency).  A <a href="http://www.oig.dot.gov/StreamFile?file=/data/pdfdocs/av2003047.pdf">2003 report</a> by the IG found that major carriers were outsourcing some 47 percent of their total maintenance costs. The IG’s examination of conditions at a sample of repair stations used in the outsourcing found that 86 percent had “discrepancies” such as the use of improper parts and equipment and outdated manuals. A 2005 <a href="http://www.oig.dot.gov/StreamFile?file=/data/pdfdocs/av2005062.pdf">follow-up report</a> found that the majors had upped the outsourced portion of their maintenance spending to 53 percent, with Southwest well above the average at 64 percent (see page 8).</p>
<p>Last June, the IG <a href="http://www.oig.dot.gov/StreamFile?file=/data/pdfdocs/Web_File_Foreign_Repair_Station_Final__Statement.pdf">told Congress</a> that the majors were now spending 64 percent of their maintenance dollars on contractors. He went on to point to the “challenges” facing the FAA in dealing with the continuing growth of outsourcing, including the fact that it did not have a good system for assigning its inspectors. But the agency told the IG it <em>was</em> addressing the problem—by commissioning a study from…a contractor.</p>
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